Since we released our holistic observations tools last March we have overwhelmed with positive feedback from busy managers who love the time savings and efficiency gains from being able to carry out one observation and apply it to multiple outcomes.
At the Grey Matter Group, we have always valued the process of gathering and recording high quality evidence and observations to support decisions about staff members’ safety to practice. We are about to raise the value of evidence gathering to
The Grey Matter Group are delighted that one of our largest customers, Home Instead, has achieved the highest Care Quality Commission (CQC) compliance score of any national provider for the elderly in the latest Laing & Buisson report. The quarterly
The introduction of the Care Certificate (1st April 2015) for Health and Social Care (H&SC) has increased the focus on observation because of the requirement to evidence worker competence “during real work duties”. Assessing knowledge, checking understanding and observing practice